I work on older Road bikes and needed bottom bracket tools. Like alot of folks working on there own bikes , prices was important. I was able to find all five of the Park tools that fit 1970's and 1980s road bikes in one shopping cart/ship.
One of 5items was not correct item. when I opened the box and called to report. I got an instant reply. first ring. And it was sorted out promptly, to my satisfaction.
Prior to my order , I sent an inquiry ( happened to be cyber week /black friday rush) and also got a prompt and helpful reply.
Park tools are very expensive and there is seldom a bargain to be found, but if the bike is worth more than the cost of the tool , and you have a prospect of using again , there is no substitute. ( and I have few mangled bottom brackets to prove it.)